12.  How do you spell your first name?
a.  S-M-I-T-H
b.  M-I-K-E
c.  No
13.  What is your last name?
a.  Sally
b.  S-M-I-T-H
c.  Smith
14.  What is your address?
1620 W. 17th St.
Santa Ana, CA  92706
a.  yes
b.  no
c.  1620 W. 17th St.
Santa Ana, CA 92706
(714) 555-2678
15.  What is your phone number?
a.  714
b.  527 Main Street, Santa Ana
c.  (714) 555-2678
16.  What is your location?
a.  on the balcony   
b.  in the backyard
c.  at the mall
17.  What is the emergency?
a.  My child drank poison.
b.  My father has chest pains.
c.  My house is on fire.
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