18.  What is your emergency?

19.  What is your emergency?

20.  What is your emergency?

21.  Is anyone hurt?

22.  What services are needed?

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a.  electric shock
b.  car accident
c.  robbery

a.  electric shock
b.  poison
c.  burglary/robbery

a.  electric shock
b.  poison
c.  heart attack

a.  yes
b.  no
c.  I can't.

a.  ambulance
b.  fire
c. police