18.  What is your emergency?
19.  What is your emergency?
20.  What is your emergency?
21.  Is anyone hurt?
22.  What services are needed?
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a.  electric shock
b.  car accident
c.  robbery
a.  electric shock
b.  poison
c.  burglary/robbery
a.  electric shock
b.  poison
c.  heart attack
a.  yes
b.  no
c.  I can't.
a.  ambulance
b.  fire
c. police